{"id":55303,"date":"2025-12-05T16:40:13","date_gmt":"2025-12-05T21:40:13","guid":{"rendered":"https:\/\/www.gtt.net\/?page_id=55303"},"modified":"2026-07-07T12:23:45","modified_gmt":"2026-07-07T16:23:45","slug":"security-and-compliance","status":"publish","type":"page","link":"https:\/\/www.gtt.net\/about-us\/esg-environmental-social-governance-hub\/security-and-compliance\/","title":{"rendered":"Security and Compliance"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull has-white-color has-text-color has-link-color wp-elements-a0680b249719475ad1be17ce68a0f158\" style=\"padding-top:0;padding-bottom:var(--wp--preset--spacing--80)\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"756\" class=\"wp-block-cover__image-background wp-image-55230 size-full\" alt=\"\" src=\"https:\/\/www.gtt.net\/wp-content\/uploads\/2025\/12\/esg-hub-bg.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/www.gtt.net\/wp-content\/uploads\/2025\/12\/esg-hub-bg.jpg 1920w, https:\/\/www.gtt.net\/wp-content\/uploads\/2025\/12\/esg-hub-bg.jpg?resize=600,236 600w, https:\/\/www.gtt.net\/wp-content\/uploads\/2025\/12\/esg-hub-bg.jpg?resize=768,302 768w, https:\/\/www.gtt.net\/wp-content\/uploads\/2025\/12\/esg-hub-bg.jpg?resize=1024,403 1024w, https:\/\/www.gtt.net\/wp-content\/uploads\/2025\/12\/esg-hub-bg.jpg?resize=1536,605 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-black-background-color has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-container-core-cover-is-layout-13b16a16 wp-block-cover-is-layout-constrained\"><div class=\"wp-block-gtt-breadcrumbs\">\n\t<nav aria-label='breadcrumbs' class='rank-math-breadcrumb'><ul><li><span class=\"last\">Home<\/span><\/li><\/ul><\/nav><\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-9132aa3e wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-a2fc1293 wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-26ef70db wp-block-group-is-layout-flow\">\n<h1 class=\"wp-block-heading has-emerald-color has-text-color has-link-color has-4-x-large-font-size wp-elements-302a780dce0d5284449e1b43f641d86f\" style=\"line-height:0.9\">Security and Compliance<\/h1>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull is-sticky-page-nav has-emerald-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-273db054 wp-block-group-is-layout-constrained wp-container-1 is-position-sticky\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--12);padding-bottom:var(--wp--preset--spacing--12);box-shadow:var(--wp--preset--shadow--large-dark)\">\n<div class=\"wp-block-group is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-eb373e81 wp-block-group-is-layout-flex\"><nav style=\"font-style:normal;font-weight:500;line-height:1.2;\" class=\"has-x-small-font-size wp-block-navigation is-layout-flex wp-container-core-navigation-is-layout-caa1662b wp-block-navigation-is-layout-flex\" aria-label=\"Menu 8\"><ul style=\"font-style:normal;font-weight:500;line-height:1.2;\" class=\"wp-block-navigation__container has-x-small-font-size wp-block-navigation has-x-small-font-size\"><li class=\"has-x-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"#gdpr\"><span class=\"wp-block-navigation-item__label\">GDPR<\/span><\/a><\/li><li class=\"has-x-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"#security\"><span class=\"wp-block-navigation-item__label\">Security<\/span><\/a><\/li><li class=\"has-x-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"#uk-public\"><span class=\"wp-block-navigation-item__label\">UK public sector<\/span><\/a><\/li><li class=\"has-x-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"#gen-com\"><span class=\"wp-block-navigation-item__label\">General compliance<\/span><\/a><\/li><li class=\"has-x-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"#gtt-tax\"><span class=\"wp-block-navigation-item__label\">GTT tax strategy<\/span><\/a><\/li><li class=\"has-x-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"#op-center\"><span class=\"wp-block-navigation-item__label\">Operation Center<\/span><\/a><\/li><li class=\"has-x-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"#cbcr\"><span class=\"wp-block-navigation-item__label\">CbC Reports<\/span><\/a><\/li><li class=\"has-x-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"#faqs\"><span class=\"wp-block-navigation-item__label\">FAQs<\/span><\/a><\/li><\/ul><\/nav><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-container-core-group-is-layout-ad1ea038 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80)\">\n<div class=\"wp-block-group alignwide is-vertical is-layout-flex wp-container-core-group-is-layout-8cad9bce wp-block-group-is-layout-flex\" id=\"object\">\n<div id=\"gdpr\" class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-fe9cc265 wp-block-group-is-layout-flex\">\n<h2 class=\"wp-block-heading has-3-x-large-font-size\">General Data Protection Regulation (GDPR)<\/h2>\n\n\n\n<p>GDPR came into place in Europe on May 25, 2018 and is a regulation that protects an individual\u2019s rights with regard to personal data and privacy of data linked to them.<\/p>\n\n\n\n<p>As a organization with a large European footprint, GTT takes GDPR very seriously and has stringent security controls that comply with GDPR. We follow the regulation\u2019s guidance itself, and are also aligned with internationally recognized security methodologies, frameworks, and standards.<\/p>\n\n\n\n<p>You can find our full security and compliance section below.<\/p>\n\n\n\n<p>Most standards and frameworks for information security focus on people, processes and technology. Additionally, the same standards have specific controls relating to the physical security of assets used to store or access information. Find out more about GDPR and how we comply by reading our FAQs below.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div id=\"security\" class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-fe9cc265 wp-block-group-is-layout-flex\">\n<h2 class=\"wp-block-heading has-3-x-large-font-size\">Security certifications<\/h2>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-fe9cc265 wp-block-group-is-layout-flex\">\n<h3 class=\"wp-block-heading has-x-large-font-size\">ISO 27001<\/h3>\n\n\n\n<p>ISO 27001 is an internationally renowned standard viewed as a benchmark by most organizations and security professionals. The ISO 27001 standard contains the core security controls that other standards use as a base. GTT holds ISO 27001: 2022 compliance at multiple locations, please view the certifications list for further information.<\/p>\n\n\n\n<p>The ISO 27001 series focuses on the entire information security stack. All information security aspects surrounding the core elements of people, process, organization and technology are considered. It also has specific controls around physical security which relate to physical access to assets that have information stored on them, or that can be used to access the information itself.<\/p>\n\n\n\n<p>The standard itself is fundamentally centered around the deployment of an Information Security Management System (ISMS) which helps to ensure that an organization understands its information security posture and drives to continually improve it.<\/p>\n\n\n\n<p>GTT uses a continuous security improvement approach to all information security objectives. This includes the continuous identification, grading, control and maintenance of risks. The GTT lifecycle is based upon the Edward Deming Plan, Do, Check and Act (PDCA) lifecycle which is internationally recognized and used by numerous standards and frameworks.<\/p>\n\n\n\n<p>GTT is assessed and regularly audited by independent third parties against the ISO 27001 standard to ensure that high standards are maintained continuously.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-fe9cc265 wp-block-group-is-layout-flex\">\n<h3 class=\"wp-block-heading has-x-large-font-size\">SOC 1 and SOC 2 reports<\/h3>\n\n\n\n<p>SOC stands for \u201cService Organization Control\u201d. SOC1 and SOC 2 service assurance reports are provided by independent third parties (auditors) against defined control framework.<\/p>\n\n\n\n<p>A SOC1 report examines the Controls of a Service Organization which are relevant to a user entity\u2019s internal control over financial reporting. It is specifically intended to meet the needs of customers who require assurance on the effectiveness of the controls at the service organization on the customers\u2019 financial statements. GTT\u2019s SOC 1 scope includes Managed Hosting and VDC services.<\/p>\n\n\n\n<p>A SOC 2 audit report provides detailed information and assurance about security, availability, processing integrity and confidentiality controls, based on their compliance with the AICPA\u2019s (American Institute of Certified Public Accountants) TSC (Trust Services Criteria). GTT\u2019s SOC 2 scope includes the SD-WAN and SIP Trunking services.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-fe9cc265 wp-block-group-is-layout-flex\">\n<h3 class=\"wp-block-heading has-x-large-font-size\">PCI DSS<\/h3>\n\n\n\n<p>The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard governed by the PCI Security Standards Council. The Council was founded by the major payment brands \u2013 American Express, Discover, Visa, JCB and MasterCard. Its goal is to develop and maintain common standards which encourage cardholder data security and to facilitate broad adoption of consistent data security measures across the industry.<\/p>\n\n\n\n<p>PCI DSS applies to all entities involved in payment card processing. This includes merchants, processors, acquirers, issuers and service providers. PCI DSS also applies to all other entities that store, process or transmit cardholder data and\/or sensitive authentication data.<\/p>\n\n\n\n<p>If you want to request the GTT PCI DSS Attestation of Compliance (AOC) and Responsibility Model, please contact your Account Manager.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div id=\"uk-public\" class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-8cad9bce wp-block-group-is-layout-flex\">\n<h2 class=\"wp-block-heading has-3-x-large-font-size\">UK public sector certifications<\/h2>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-fe9cc265 wp-block-group-is-layout-flex\">\n<h3 class=\"wp-block-heading has-x-large-font-size\">PSN<\/h3>\n\n\n\n<p>The Public Services Network (PSN) is the UK government\u2019s high-performance network, which helps public sector organizations work together, reduce duplication and share resources. To achieve PSN compliance a service provider needs to also be certified to ISO 27001.<\/p>\n\n\n\n<p>PSN enables us to provide services to Public Sector organizations at OFFICIAL status. GTT connects to the Government Conveyance Network (GCN) which is at the core of the PSN. GTT is committed to PSN as a valued service for our UK government customers.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div id=\"gen-com\" class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-8cad9bce wp-block-group-is-layout-flex\">\n<h3 class=\"wp-block-heading has-2-x-large-font-size\">General compliance<\/h3>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-fe9cc265 wp-block-group-is-layout-flex\">\n<h4 class=\"wp-block-heading has-x-large-font-size\">ISO 20000<\/h4>\n\n\n\n<p>ISO 20000 is a global standard that describes the requirements for an information technology service management (ITSM) system. The standard was developed to mirror the best practices described within the IT Infrastructure Library (ITIL) framework.<\/p>\n\n\n\n<p>This international IT service management (ITSM) standard enables IT organizations (whether in-house, outsourced or external) to ensure that their ITSM processes are aligned both with the needs of the business and with international best practice.<\/p>\n\n\n\n<p>ISO 20000 helps organizations benchmark how they deliver managed services, measure service levels and assess their performance. It is broadly aligned with, and draws strongly on, ITIL.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div id=\"conduct\" class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-8cad9bce wp-block-group-is-layout-flex\">\n<h4 class=\"wp-block-heading has-x-large-font-size\" id=\"gtt-tax\"><strong>GTT UK tax strategy<\/strong><\/h4>\n\n\n\n<p>GTT is a global networking and security service provider for multinational organizations, simply and securely connecting people and agents to data and applications around the world.<\/p>\n\n\n\n<p>This strategy is published in accordance with Schedule 19 of the Finance Act 2016 and is intended to comply with the duty under paragraph 22(2) of that Schedule for the financial year ending 31 December 2025. It contains the information required by paragraph 23 of Schedule 19.<\/p>\n\n\n\n<p>GTT is committed to responsible tax behaviour and to complying fully with tax laws and regulations in all jurisdictions it operates in, including the UK. As a global organization, certain risks, including tax risks will arise and our objective is to carefully manage UK tax affairs in a manner that supports our commercial operations, maintain our reputation as a transparent and ethical organisation, and ensures that we meet our obligations as a responsible taxpayer. Given the global nature of our business, we have policies and procedures in place to ensure all transactions between legal entities of the group are conducted at arm\u2019s length basis.<\/p>\n\n\n\n<p>GTT\u2019s tax department proactively seeks to minimize tax risks and employs an experienced tax team that is part of the central finance function reporting to the Chief Financial Officer (\u201cCFO\u201d). Regular communications and collaboration with the business, including seeking approval from the board of directors, ensures the tax risks are identified and managed timely.<\/p>\n\n\n\n<p>The tax team, led by the Senior Vice President of Tax (\u201cSVP of Tax\u201d) who reports to the CFO, has a specialist tax team with relevant qualification and experience involved in the day-to-day management of tax affairs, including appropriate reliance on external tax consultants and resources. Decisions in respect of uncertain tax issues are taken with care and judgement by the tax team, in consultation with relevant business stakeholders. Where the level of uncertainty is high, the tax department will seek external advice to help evaluate the risks and take appropriate course of action.<\/p>\n\n\n\n<p>GTT engages with tax authorities, including HM Revenue &amp; Customs in the UK, in an open, collaborative and transparent manner seeking to provide full disclosure of relevant facts, to address any disputes to achieve certainty where available (for example, through clearances or real-time discussions) on significant or uncertain matters, but will consider litigation where there is disagreement on a point of law or interpretation.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-container-core-group-is-layout-8ea7af90 wp-block-group-is-layout-constrained\" id=\"op-center\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80)\">\n<h3 class=\"wp-block-heading\">Operation Center certificates<\/h3>\n\n\n\n<div class=\"wp-block-group is-layout-grid wp-container-core-group-is-layout-c491a213 wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group has-border-color has-picton-blue-border-color has-malibu-trn-background-color has-background is-vertical is-nowrap is-layout-flex wp-container-core-group-is-layout-1dae254c wp-block-group-is-layout-flex\" style=\"border-width:1px;border-radius:8px;min-height:100%;padding-top:var(--wp--preset--spacing--16);padding-right:var(--wp--preset--spacing--16);padding-bottom:var(--wp--preset--spacing--16);padding-left:var(--wp--preset--spacing--16);box-shadow:var(--wp--preset--shadow--small-dark)\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-large-font-size\" style=\"font-style:normal;font-weight:700;line-height:1.2\">Prague<\/p>\n\n\n\n<p>ISO 27001<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-border-color has-picton-blue-border-color has-malibu-trn-background-color has-background is-vertical is-nowrap is-layout-flex wp-container-core-group-is-layout-1dae254c wp-block-group-is-layout-flex\" style=\"border-width:1px;border-radius:8px;min-height:100%;padding-top:var(--wp--preset--spacing--16);padding-right:var(--wp--preset--spacing--16);padding-bottom:var(--wp--preset--spacing--16);padding-left:var(--wp--preset--spacing--16);box-shadow:var(--wp--preset--shadow--small-dark)\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-large-font-size\" style=\"font-style:normal;font-weight:700;line-height:1.2\">Pune<\/p>\n\n\n\n<p>ISO 27001<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-border-color has-picton-blue-border-color has-malibu-trn-background-color has-background is-vertical is-nowrap is-layout-flex wp-container-core-group-is-layout-1dae254c wp-block-group-is-layout-flex\" style=\"border-width:1px;border-radius:8px;min-height:100%;padding-top:var(--wp--preset--spacing--16);padding-right:var(--wp--preset--spacing--16);padding-bottom:var(--wp--preset--spacing--16);padding-left:var(--wp--preset--spacing--16);box-shadow:var(--wp--preset--shadow--small-dark)\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-large-font-size\" style=\"font-style:normal;font-weight:700;line-height:1.2\">Sofia<\/p>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-7489e3c2 wp-block-group-is-layout-flex\">\n<p>ISO 20000<\/p>\n\n\n\n<p>ISO 27001<\/p>\n\n\n\n<p>ISO 22301<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-border-color has-picton-blue-border-color has-malibu-trn-background-color has-background is-vertical is-nowrap is-layout-flex wp-container-core-group-is-layout-1dae254c wp-block-group-is-layout-flex\" style=\"border-width:1px;border-radius:8px;min-height:100%;padding-top:var(--wp--preset--spacing--16);padding-right:var(--wp--preset--spacing--16);padding-bottom:var(--wp--preset--spacing--16);padding-left:var(--wp--preset--spacing--16);box-shadow:var(--wp--preset--shadow--small-dark)\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-large-font-size\" style=\"font-style:normal;font-weight:700;line-height:1.2\">Nottingham<\/p>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-7489e3c2 wp-block-group-is-layout-flex\">\n<p>ISO 20000<\/p>\n\n\n\n<p>ISO 27001<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-container-core-group-is-layout-8ea7af90 wp-block-group-is-layout-constrained\" id=\"cbcr\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80)\">\n<h3 class=\"wp-block-heading\">Public Country by Country Reporting (CbCR)<\/h3>\n\n\n\n<div class=\"wp-block-group is-layout-grid wp-container-core-group-is-layout-c491a213 wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group has-border-color has-atomic-tangerine-border-color has-atomic-tangerine-trn-background-color has-background is-vertical is-nowrap is-layout-flex wp-container-core-group-is-layout-1dae254c wp-block-group-is-layout-flex\" style=\"border-width:1px;border-radius:8px;min-height:100%;padding-top:var(--wp--preset--spacing--16);padding-right:var(--wp--preset--spacing--16);padding-bottom:var(--wp--preset--spacing--16);padding-left:var(--wp--preset--spacing--16);box-shadow:var(--wp--preset--shadow--small-dark)\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-large-font-size\" style=\"font-style:normal;font-weight:700;line-height:1.2\">Spain<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link is-style-link--2 has-icon__download has-currentcolor-icon-color\"><a class=\"wp-block-button__link has-x-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/learn.gtt.net\/rs\/561-UET-799\/images\/public-country-by-country-report-spain.pdf\" style=\"font-style:normal;font-weight:500\" target=\"_blank\" rel=\"noopener\">Download<span class=\"wp-block-button__link-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 18 18\"><path d=\"M17 10.667a1 1 0 0 1 .993.883l.007.117v3.555a2.778 2.778 0 0 1-2.609 2.773l-.169.005H2.778a2.778 2.778 0 0 1-2.773-2.609L0 15.222v-3.555a1 1 0 0 1 1.993-.117l.007.117v3.555c0 .394.293.72.672.77l.106.008h12.444c.394 0 .72-.293.77-.672l.008-.106v-3.555a1 1 0 0 1 1-1ZM9 0a1 1 0 0 1 .993.883L10 1v8.25l2.737-2.735a1 1 0 0 1 1.497 1.32l-.083.094-4.444 4.445a1.008 1.008 0 0 1-.112.097l-.095.062-.103.052-.13.046-.15.03-.117.006-.075-.003-.126-.017-.089-.023-.107-.039-.104-.052-.112-.076-.094-.083L3.849 7.93a1 1 0 0 1 1.32-1.497l.094.083L8 9.252V1a1 1 0 0 1 1-1Z\"\/><\/svg><\/span><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-container-core-group-is-layout-3b8bc04a wp-block-group-is-layout-constrained\" id=\"faqs\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80)\">\n<h2 class=\"wp-block-heading has-3-x-large-font-size\">Frequently asked questions<\/h2>\n\n\n\n<div class=\"wp-block-gtt-details-accordion is-layout-flow wp-block-details-accordion-is-layout-flow\">\n<details class=\"wp-block-details is-style-default is-layout-flow wp-block-details-is-layout-flow\"><summary>Who does the GDPR affect?<\/summary>\n<p>The General Data Protection Regulation (GDPR) not only applies to organizations located within the EU but it will also apply to organizations located outside of the EU if they offer goods or services to, or monitor the behavior of, EU data subjects.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-style-default is-layout-flow wp-block-details-is-layout-flow\"><summary>What are the penalties for non-compliance?<\/summary>\n<p>Organizations can be fined up to 4% of annual global turnover for breaching GDPR or \u20ac20 Million, whichever is higher. This is the maximum fine that can be imposed for the most serious infringements. It is important to note that these rules apply to both controllers and processors \u2014 meaning the GDPR subjects data processors to direct liability in certain circumstances, for example in relation to a data security breach and joint liability to data subjects where the data controller is at fault.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-style-default is-layout-flow wp-block-details-is-layout-flow\"><summary>What constitutes personal data?<\/summary>\n<p>Any information related to a person, that can be used to directly or indirectly identify that person. It can be anything from a name, a photo, an email address, bank details, posts on social networking websites, medical information, or a computer IP address.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-style-default is-layout-flow wp-block-details-is-layout-flow\"><summary>Is GTT GDPR certified?<\/summary>\n<p>GDPR is a regulation which, if in scope, organizations must comply with. At this time, there are no approved certification criteria or accredited certification bodies for issuing GDPR certificates. GTT holds an ISO 27001:2022 Information Security Management System certification and our technical and organizational measures are based on the Plan, Do, Check, Act cycle. GTT is assessed and regularly audited by independent third parties to ensure that the highest security standards are maintained and continuously improved.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-style-default is-layout-flow wp-block-details-is-layout-flow\"><summary>How does GTT comply with GDPR?<\/summary>\n<p>Our customers choose to work with us because a fundamental pillar for the success of our business is our robust data privacy framework. It ensures compliance with current privacy and data protection laws and encourages a culture of best practice when it comes to handling data. As a telecommunications service provider we adhere to the ePrivacy Directive (Directive on privacy and electronic communications) and also follow strict country specific telecommunication legislation which sometimes may override GDPR.<\/p>\n\n\n\n<p>GTT applies what we consider to be state of the art technology to secure the data that we hold on behalf of our customers. By further implementing detailed policies, procedures, and processes that are certified as compliant with the most rigorous industry accepted data security standards, we are fully committed to providing compliant, multi-jurisdictional, segregated and secure solutions for all our customers. GTT is also aligned with multiple well-known certification schemes such as ISO 27001 and PCI-DSS. GTT is committed to adhering to these standards and applies robust technical, physical and cyber security controls.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-style-default is-layout-flow wp-block-details-is-layout-flow\"><summary>How does GTT carry out key technical aspects of GDPR, such as \u2018privacy by design\u2019 or data privacy impact assessments (DPIA)?<\/summary>\n<p>GTT carries out data privacy impact assessments on all aspects of its business, both internally and for products used by our customers. GTT applies privacy by design via governance processes such as architecture boards and as a key milestone at the beginning of every project.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-style-default is-layout-flow wp-block-details-is-layout-flow\"><summary>Can my solution or service from GTT be tailored for my organization\u2019s GDPR compliance needs?<\/summary>\n<p>Yes, GTT can tailor any bespoke service for our customers\u2019 requirements and to meet GDPR. We have several cyber security offerings that can help our customers achieve a strong level of cyber security maturity, and with it, GDPR compliance.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-style-default is-layout-flow wp-block-details-is-layout-flow\"><summary>Where can I learn more about GDPR compliance in GTT. How can I request personal data protection support from GTT?<\/summary>\n<p>GTT has established a <a href=\"\/privacy-policy\/\">Privacy Policy<\/a> that we encourage our customers, employees, agents, contractors, and suppliers to read. The purpose of this Policy is to outline how GTT will collect and manage personal information in accordance with all relevant privacy legislations. GTT has a Data Protection team responsible for ensuring GDPR compliance. The Data Protection team can be contacted via e-mail to: <a href=\"mailto:global.data.protection@gtt.net\">global.data.protection@gtt.net<\/a><\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull is-style-poly-mesh-bg has-malibu-trn-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-64d2aa44 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--128);padding-bottom:var(--wp--preset--spacing--128)\">\n<div class=\"wp-block-group is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-57f5eb33 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-x-large-font-size\" style=\"line-height:1.1\">Additional GTT Environmental, Social &amp; Governance (ESG) policies:<\/h2>\n\n\n\n<div class=\"wp-block-buttons is-vertical is-layout-flex wp-container-core-buttons-is-layout-9c017074 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link is-style-link--3\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/about-us\/esg-environmental-social-governance-hub\/environmental-social-governance-esg\/\">Environmental, Social &amp; Governance (ESG) Report<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-link is-style-link--4\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/about-us\/esg-environmental-social-governance-hub\/environmental-policy\/\">Environmental Policy<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-link is-style-link--5\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/about-us\/esg-environmental-social-governance-hub\/modern-slavery-statement\/\">Modern Slavery &amp; Human Rights Policy<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-link is-style-link--6\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/about-us\/esg-environmental-social-governance-hub\/health-safety-wellbeing\/\">Health, Safety &amp; Wellbeing Policy<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-link is-style-link--7\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/about-us\/esg-environmental-social-governance-hub\/supplier-code-of-conduct\/\">Supplier Code of Conduct<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-link is-style-link--8\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.gtt.net\/us-en\/thank-you-for-downloading\/?pdf=https:\/\/learn.gtt.net\/rs\/561-UET-799\/images\/GTT%20Corporate%20Code%20of%20Conduct.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Corporate Code of Business Conduct &amp; Ethics<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-link is-style-link--9\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.gtt.net\/us-en\/thank-you-for-downloading\/?pdf=https:\/\/learn.gtt.net\/rs\/561-UET-799\/images\/GTT%20Whistleblower%20Flyer.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Whistleblower Policy<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-link is-style-link--10\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/about-us\/esg-environmental-social-governance-hub\/accessibility-statement\/\">Accessibility Statement<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-link is-style-link--11\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/about-us\/esg-environmental-social-governance-hub\/sustainable-procurement-policy\/\">Sustainable Procurement Policy<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-gtt-poly-mesh alignfull\"><div class=\"wp-block-gtt-poly-mesh__container\" style=\"--poly-mesh-line-color:#50c3ff;--poly-mesh-vertex-color:#28acf0\" data-animate=\"true\"><svg 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As a organization with a large European footprint, GTT takes GDPR very seriously and has stringent security controls that 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