{"id":55313,"date":"2025-12-05T17:11:52","date_gmt":"2025-12-05T22:11:52","guid":{"rendered":"https:\/\/www.gtt.net\/?page_id=55313"},"modified":"2026-07-21T16:05:08","modified_gmt":"2026-07-21T20:05:08","slug":"support","status":"publish","type":"page","link":"https:\/\/www.gtt.net\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull has-white-color has-text-color has-link-color wp-elements-6ed8494d9cce351de27cee343b54f1c5\" style=\"padding-top:0;padding-bottom:var(--wp--preset--spacing--80)\"><img loading=\"lazy\" decoding=\"async\" width=\"2048\" height=\"430\" class=\"wp-block-cover__image-background wp-image-5752 size-full\" alt=\"\" src=\"https:\/\/www.gtt.net\/wp-content\/uploads\/2023\/01\/final_channelpartners_2048x430px_144ppi.webp\" data-object-fit=\"cover\" srcset=\"https:\/\/www.gtt.net\/wp-content\/uploads\/2023\/01\/final_channelpartners_2048x430px_144ppi.webp 2048w, https:\/\/www.gtt.net\/wp-content\/uploads\/2023\/01\/final_channelpartners_2048x430px_144ppi.webp?resize=600,126 600w, https:\/\/www.gtt.net\/wp-content\/uploads\/2023\/01\/final_channelpartners_2048x430px_144ppi.webp?resize=768,161 768w, https:\/\/www.gtt.net\/wp-content\/uploads\/2023\/01\/final_channelpartners_2048x430px_144ppi.webp?resize=1024,215 1024w, https:\/\/www.gtt.net\/wp-content\/uploads\/2023\/01\/final_channelpartners_2048x430px_144ppi.webp?resize=1536,323 1536w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-black-background-color has-background-dim-70 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-container-core-cover-is-layout-13b16a16 wp-block-cover-is-layout-constrained\"><div class=\"wp-block-gtt-breadcrumbs\">\n\t<nav aria-label='breadcrumbs' class='rank-math-breadcrumb'><ul><li><span class=\"last\">Home<\/span><\/li><\/ul><\/nav><\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-9132aa3e wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-a2fc1293 wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-26ef70db wp-block-group-is-layout-flow\">\n<h1 class=\"wp-block-heading has-emerald-color has-text-color has-link-color has-4-x-large-font-size wp-elements-b545a9fad22893961e0bb7c1a87eb028\" style=\"line-height:0.9\">Support<\/h1>\n<\/div>\n\n\n\n<p class=\"has-large-font-size\">With every interaction, we aim to be easy to work with and to connect you to the right people at the right time. There should be no surprises. See our guides below and our customer portal for more information on how we support you.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-grid wp-container-core-group-is-layout-5ce33934 wp-block-group-is-layout-grid\">\n<div class=\"wp-block-query is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"wp-block-post-template is-layout-flow wp-block-post-template-is-layout-flow\"><li class=\"wp-block-post post-60615 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized\">\n\n<div class=\"wp-block-group is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-32e4913b wp-block-group-is-layout-flex\"><h2 style=\"line-height:1.2;\" class=\"wp-block-post-title has-large-font-size\">10 Things Every Manufacturer Should Know About Real-Time Networks in 2026<\/h2>\n\n<a style=\"line-height:1.5;\" class=\"wp-block-read-more has-x-small-font-size\" href=\"https:\/\/www.gtt.net\/resources\/blog\/10-things-every-manufacturer-should-know-about-real-time-networks-in-2026\/\" target=\"_self\">Read post<span class=\"screen-reader-text\">: 10 Things Every Manufacturer Should Know About Real-Time Networks in 2026<\/span><\/a><\/div>\n\n<\/li><\/ul>\n\n<\/div>\n\n\n\n<div class=\"wp-block-query is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"wp-block-post-template is-layout-flow wp-block-post-template-is-layout-flow\"><li class=\"wp-block-post post-53320 guides type-guides status-publish has-post-thumbnail hentry\">\n\n<div class=\"wp-block-group is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-32e4913b wp-block-group-is-layout-flex\"><h2 style=\"line-height:1.2;\" class=\"wp-block-post-title has-large-font-size\">From Plan to Protection: 7 Steps to Deploying ZTNA<\/h2>\n\n<a style=\"line-height:1.5;\" class=\"wp-block-read-more has-x-small-font-size\" href=\"https:\/\/www.gtt.net\/resources\/guides\/7-steps-to-deploying-ztna\/\" target=\"_self\">Read guide<span class=\"screen-reader-text\">: From Plan to Protection: 7 Steps to Deploying ZTNA<\/span><\/a><\/div>\n\n<\/li><\/ul>\n\n<\/div>\n\n\n\n<div class=\"wp-block-query is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"wp-block-post-template is-layout-flow wp-block-post-template-is-layout-flow\"><li class=\"wp-block-post post-34886 white-papers type-white-papers status-publish has-post-thumbnail hentry category-whitepaper service-type-managed-services service-type-security industry-type-financial-services industry-type-food-beverage industry-type-healthcare industry-type-manufacturing industry-type-media-broadcast industry-type-professional-services industry-type-retail industry-type-transportation\">\n\n<div class=\"wp-block-group is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-32e4913b wp-block-group-is-layout-flex\"><h2 style=\"line-height:1.2;\" class=\"wp-block-post-title has-large-font-size\">GTT &#038; Corero | Solution Guide \u2013 Choosing the Right DDoS Service<\/h2>\n\n<a style=\"line-height:1.5;\" class=\"wp-block-read-more has-x-small-font-size\" href=\"https:\/\/www.gtt.net\/resources\/white-papers\/solutions-guide-choosing-the-right-ddos-service\/\" target=\"_self\">Read white paper<span class=\"screen-reader-text\">: GTT &#038; Corero | Solution Guide \u2013 Choosing the Right DDoS Service<\/span><\/a><\/div>\n\n<\/li><\/ul>\n\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-container-core-group-is-layout-ad1ea038 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80)\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Quick guides<\/h2>\n\n\n\n<p class=\"has-x-large-font-size\">What to expect when working with us<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-grid wp-container-core-group-is-layout-c491a213 wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group has-border-color has-shocking-border-color has-shocking-trn-background-color has-background is-vertical is-nowrap is-layout-flex wp-container-core-group-is-layout-1dae254c wp-block-group-is-layout-flex\" style=\"border-width:1px;border-radius:8px;min-height:100%;padding-top:var(--wp--preset--spacing--16);padding-right:var(--wp--preset--spacing--16);padding-bottom:var(--wp--preset--spacing--16);padding-left:var(--wp--preset--spacing--16);box-shadow:var(--wp--preset--shadow--small-dark)\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-large-font-size\" style=\"font-style:normal;font-weight:700;line-height:1.2\">Meet your team<\/p>\n\n\n\n<p>Learn about your partners and how they guide you through your GTT journey<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link is-style-link--1 has-icon__download has-shocking-icon-color\"><a class=\"wp-block-button__link has-2-x-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/learn.gtt.net\/rs\/561-UET-799\/images\/1-GTT-Meet-your-team.pdf\" style=\"font-style:normal;font-weight:500\" target=\"_blank\" rel=\"noreferrer noopener\">Download<span class=\"wp-block-button__link-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 18 18\"><path d=\"M17 10.667a1 1 0 0 1 .993.883l.007.117v3.555a2.778 2.778 0 0 1-2.609 2.773l-.169.005H2.778a2.778 2.778 0 0 1-2.773-2.609L0 15.222v-3.555a1 1 0 0 1 1.993-.117l.007.117v3.555c0 .394.293.72.672.77l.106.008h12.444c.394 0 .72-.293.77-.672l.008-.106v-3.555a1 1 0 0 1 1-1ZM9 0a1 1 0 0 1 .993.883L10 1v8.25l2.737-2.735a1 1 0 0 1 1.497 1.32l-.083.094-4.444 4.445a1.008 1.008 0 0 1-.112.097l-.095.062-.103.052-.13.046-.15.03-.117.006-.075-.003-.126-.017-.089-.023-.107-.039-.104-.052-.112-.076-.094-.083L3.849 7.93a1 1 0 0 1 1.32-1.497l.094.083L8 9.252V1a1 1 0 0 1 1-1Z\"\/><\/svg><\/span><\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-border-color has-shocking-border-color has-shocking-trn-background-color has-background is-vertical is-nowrap is-layout-flex wp-container-core-group-is-layout-1dae254c wp-block-group-is-layout-flex\" style=\"border-width:1px;border-radius:8px;min-height:100%;padding-top:var(--wp--preset--spacing--16);padding-right:var(--wp--preset--spacing--16);padding-bottom:var(--wp--preset--spacing--16);padding-left:var(--wp--preset--spacing--16);box-shadow:var(--wp--preset--shadow--small-dark)\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-large-font-size\" style=\"font-style:normal;font-weight:700;line-height:1.2\">Thank you for your order<\/p>\n\n\n\n<p>Let&#8217;s start building your service together<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link is-style-link--2 has-icon__download has-shocking-icon-color\"><a class=\"wp-block-button__link has-2-x-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/learn.gtt.net\/rs\/561-UET-799\/images\/GTT-Thank-You-for-Your-Order.pdf\" style=\"font-style:normal;font-weight:500\" target=\"_blank\" rel=\"noreferrer noopener\">Download<span class=\"wp-block-button__link-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 18 18\"><path d=\"M17 10.667a1 1 0 0 1 .993.883l.007.117v3.555a2.778 2.778 0 0 1-2.609 2.773l-.169.005H2.778a2.778 2.778 0 0 1-2.773-2.609L0 15.222v-3.555a1 1 0 0 1 1.993-.117l.007.117v3.555c0 .394.293.72.672.77l.106.008h12.444c.394 0 .72-.293.77-.672l.008-.106v-3.555a1 1 0 0 1 1-1ZM9 0a1 1 0 0 1 .993.883L10 1v8.25l2.737-2.735a1 1 0 0 1 1.497 1.32l-.083.094-4.444 4.445a1.008 1.008 0 0 1-.112.097l-.095.062-.103.052-.13.046-.15.03-.117.006-.075-.003-.126-.017-.089-.023-.107-.039-.104-.052-.112-.076-.094-.083L3.849 7.93a1 1 0 0 1 1.32-1.497l.094.083L8 9.252V1a1 1 0 0 1 1-1Z\"\/><\/svg><\/span><\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-border-color has-shocking-border-color has-shocking-trn-background-color has-background is-vertical is-nowrap is-layout-flex wp-container-core-group-is-layout-1dae254c wp-block-group-is-layout-flex\" style=\"border-width:1px;border-radius:8px;min-height:100%;padding-top:var(--wp--preset--spacing--16);padding-right:var(--wp--preset--spacing--16);padding-bottom:var(--wp--preset--spacing--16);padding-left:var(--wp--preset--spacing--16);box-shadow:var(--wp--preset--shadow--small-dark)\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-large-font-size\" style=\"font-style:normal;font-weight:700;line-height:1.2\">Get to know GTT EnvisionDX<\/p>\n\n\n\n<p>Introduction to our customer portal and the features it offers<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link is-style-link--3 has-icon__download has-shocking-icon-color\"><a class=\"wp-block-button__link has-2-x-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/learn.gtt.net\/rs\/561-UET-799\/images\/gtt-get-to-know-envisiondx.pdf\" style=\"font-style:normal;font-weight:500\" target=\"_blank\" rel=\"noreferrer noopener\">Download<span class=\"wp-block-button__link-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 18 18\"><path d=\"M17 10.667a1 1 0 0 1 .993.883l.007.117v3.555a2.778 2.778 0 0 1-2.609 2.773l-.169.005H2.778a2.778 2.778 0 0 1-2.773-2.609L0 15.222v-3.555a1 1 0 0 1 1.993-.117l.007.117v3.555c0 .394.293.72.672.77l.106.008h12.444c.394 0 .72-.293.77-.672l.008-.106v-3.555a1 1 0 0 1 1-1ZM9 0a1 1 0 0 1 .993.883L10 1v8.25l2.737-2.735a1 1 0 0 1 1.497 1.32l-.083.094-4.444 4.445a1.008 1.008 0 0 1-.112.097l-.095.062-.103.052-.13.046-.15.03-.117.006-.075-.003-.126-.017-.089-.023-.107-.039-.104-.052-.112-.076-.094-.083L3.849 7.93a1 1 0 0 1 1.32-1.497l.094.083L8 9.252V1a1 1 0 0 1 1-1Z\"\/><\/svg><\/span><\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-border-color has-shocking-border-color has-shocking-trn-background-color has-background is-vertical is-nowrap is-layout-flex wp-container-core-group-is-layout-1dae254c wp-block-group-is-layout-flex\" style=\"border-width:1px;border-radius:8px;min-height:100%;padding-top:var(--wp--preset--spacing--16);padding-right:var(--wp--preset--spacing--16);padding-bottom:var(--wp--preset--spacing--16);padding-left:var(--wp--preset--spacing--16);box-shadow:var(--wp--preset--shadow--small-dark)\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-large-font-size\" style=\"font-style:normal;font-weight:700;line-height:1.2\">Your service is now live<\/p>\n\n\n\n<p>Learn how our NOC is ready to support you<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link is-style-link--4 has-icon__download has-shocking-icon-color\"><a class=\"wp-block-button__link has-2-x-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/learn.gtt.net\/rs\/561-UET-799\/images\/3-GTT-Your-service-is-now-live.pdf\" style=\"font-style:normal;font-weight:500\" target=\"_blank\" rel=\"noreferrer noopener\">Download<span class=\"wp-block-button__link-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 18 18\"><path d=\"M17 10.667a1 1 0 0 1 .993.883l.007.117v3.555a2.778 2.778 0 0 1-2.609 2.773l-.169.005H2.778a2.778 2.778 0 0 1-2.773-2.609L0 15.222v-3.555a1 1 0 0 1 1.993-.117l.007.117v3.555c0 .394.293.72.672.77l.106.008h12.444c.394 0 .72-.293.77-.672l.008-.106v-3.555a1 1 0 0 1 1-1ZM9 0a1 1 0 0 1 .993.883L10 1v8.25l2.737-2.735a1 1 0 0 1 1.497 1.32l-.083.094-4.444 4.445a1.008 1.008 0 0 1-.112.097l-.095.062-.103.052-.13.046-.15.03-.117.006-.075-.003-.126-.017-.089-.023-.107-.039-.104-.052-.112-.076-.094-.083L3.849 7.93a1 1 0 0 1 1.32-1.497l.094.083L8 9.252V1a1 1 0 0 1 1-1Z\"\/><\/svg><\/span><\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-border-color has-shocking-border-color has-shocking-trn-background-color has-background is-vertical is-nowrap is-layout-flex wp-container-core-group-is-layout-1dae254c wp-block-group-is-layout-flex\" style=\"border-width:1px;border-radius:8px;min-height:100%;padding-top:var(--wp--preset--spacing--16);padding-right:var(--wp--preset--spacing--16);padding-bottom:var(--wp--preset--spacing--16);padding-left:var(--wp--preset--spacing--16);box-shadow:var(--wp--preset--shadow--small-dark)\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-large-font-size\" style=\"font-style:normal;font-weight:700;line-height:1.2\">Get to know your invoice<\/p>\n\n\n\n<p>Become familiar with your invoice format and other important information<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link is-style-link--5 has-icon__download has-shocking-icon-color\"><a class=\"wp-block-button__link has-2-x-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/learn.gtt.net\/rs\/561-UET-799\/images\/3-GTT-Get-to-know-your-invoice.pdf\" style=\"font-style:normal;font-weight:500\" target=\"_blank\" rel=\"noreferrer noopener\">Download<span class=\"wp-block-button__link-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 18 18\"><path d=\"M17 10.667a1 1 0 0 1 .993.883l.007.117v3.555a2.778 2.778 0 0 1-2.609 2.773l-.169.005H2.778a2.778 2.778 0 0 1-2.773-2.609L0 15.222v-3.555a1 1 0 0 1 1.993-.117l.007.117v3.555c0 .394.293.72.672.77l.106.008h12.444c.394 0 .72-.293.77-.672l.008-.106v-3.555a1 1 0 0 1 1-1ZM9 0a1 1 0 0 1 .993.883L10 1v8.25l2.737-2.735a1 1 0 0 1 1.497 1.32l-.083.094-4.444 4.445a1.008 1.008 0 0 1-.112.097l-.095.062-.103.052-.13.046-.15.03-.117.006-.075-.003-.126-.017-.089-.023-.107-.039-.104-.052-.112-.076-.094-.083L3.849 7.93a1 1 0 0 1 1.32-1.497l.094.083L8 9.252V1a1 1 0 0 1 1-1Z\"\/><\/svg><\/span><\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-border-color has-shocking-border-color has-shocking-trn-background-color has-background is-vertical is-nowrap is-layout-flex wp-container-core-group-is-layout-1dae254c wp-block-group-is-layout-flex\" style=\"border-width:1px;border-radius:8px;min-height:100%;padding-top:var(--wp--preset--spacing--16);padding-right:var(--wp--preset--spacing--16);padding-bottom:var(--wp--preset--spacing--16);padding-left:var(--wp--preset--spacing--16);box-shadow:var(--wp--preset--shadow--small-dark)\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-large-font-size\" style=\"font-style:normal;font-weight:700;line-height:1.2\">Tell us how we&#8217;re doing<\/p>\n\n\n\n<p>We want to hear from you, here&#8217;s how we do that<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link is-style-link--6 has-icon__download has-shocking-icon-color\"><a class=\"wp-block-button__link has-2-x-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/learn.gtt.net\/rs\/561-UET-799\/images\/6-GTT-Tell-us-how-were-doing.pdf\" style=\"font-style:normal;font-weight:500\" target=\"_blank\" rel=\"noreferrer noopener\">Download<span class=\"wp-block-button__link-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 18 18\"><path d=\"M17 10.667a1 1 0 0 1 .993.883l.007.117v3.555a2.778 2.778 0 0 1-2.609 2.773l-.169.005H2.778a2.778 2.778 0 0 1-2.773-2.609L0 15.222v-3.555a1 1 0 0 1 1.993-.117l.007.117v3.555c0 .394.293.72.672.77l.106.008h12.444c.394 0 .72-.293.77-.672l.008-.106v-3.555a1 1 0 0 1 1-1ZM9 0a1 1 0 0 1 .993.883L10 1v8.25l2.737-2.735a1 1 0 0 1 1.497 1.32l-.083.094-4.444 4.445a1.008 1.008 0 0 1-.112.097l-.095.062-.103.052-.13.046-.15.03-.117.006-.075-.003-.126-.017-.089-.023-.107-.039-.104-.052-.112-.076-.094-.083L3.849 7.93a1 1 0 0 1 1.32-1.497l.094.083L8 9.252V1a1 1 0 0 1 1-1Z\"\/><\/svg><\/span><\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-border-color has-shocking-border-color has-shocking-trn-background-color has-background is-vertical is-nowrap is-layout-flex wp-container-core-group-is-layout-1dae254c wp-block-group-is-layout-flex\" style=\"border-width:1px;border-radius:8px;min-height:100%;padding-top:var(--wp--preset--spacing--16);padding-right:var(--wp--preset--spacing--16);padding-bottom:var(--wp--preset--spacing--16);padding-left:var(--wp--preset--spacing--16);box-shadow:var(--wp--preset--shadow--small-dark)\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-large-font-size\" style=\"font-style:normal;font-weight:700;line-height:1.2\">Professional services<\/p>\n\n\n\n<p>Here&#8217;s how to add some experts to your team<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link is-style-link--7 has-icon__download has-shocking-icon-color\"><a class=\"wp-block-button__link has-2-x-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/learn.gtt.net\/rs\/561-UET-799\/images\/7-GTT-Professional-Services.pdf\" style=\"font-style:normal;font-weight:500\" target=\"_blank\" rel=\"noreferrer noopener\">Download<span class=\"wp-block-button__link-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 18 18\"><path d=\"M17 10.667a1 1 0 0 1 .993.883l.007.117v3.555a2.778 2.778 0 0 1-2.609 2.773l-.169.005H2.778a2.778 2.778 0 0 1-2.773-2.609L0 15.222v-3.555a1 1 0 0 1 1.993-.117l.007.117v3.555c0 .394.293.72.672.77l.106.008h12.444c.394 0 .72-.293.77-.672l.008-.106v-3.555a1 1 0 0 1 1-1ZM9 0a1 1 0 0 1 .993.883L10 1v8.25l2.737-2.735a1 1 0 0 1 1.497 1.32l-.083.094-4.444 4.445a1.008 1.008 0 0 1-.112.097l-.095.062-.103.052-.13.046-.15.03-.117.006-.075-.003-.126-.017-.089-.023-.107-.039-.104-.052-.112-.076-.094-.083L3.849 7.93a1 1 0 0 1 1.32-1.497l.094.083L8 9.252V1a1 1 0 0 1 1-1Z\"\/><\/svg><\/span><\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-border-color has-shocking-border-color has-shocking-trn-background-color has-background is-vertical is-nowrap is-layout-flex wp-container-core-group-is-layout-1dae254c wp-block-group-is-layout-flex\" style=\"border-width:1px;border-radius:8px;min-height:100%;padding-top:var(--wp--preset--spacing--16);padding-right:var(--wp--preset--spacing--16);padding-bottom:var(--wp--preset--spacing--16);padding-left:var(--wp--preset--spacing--16);box-shadow:var(--wp--preset--shadow--small-dark)\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-large-font-size\" style=\"font-style:normal;font-weight:700;line-height:1.2\">Service termination<\/p>\n\n\n\n<p>While we never want to see you go, learn how easy our disconnect process is<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link is-style-link--8 has-icon__download has-shocking-icon-color\"><a class=\"wp-block-button__link has-2-x-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/learn.gtt.net\/rs\/561-UET-799\/images\/gtt-service-termination.pdf\" style=\"font-style:normal;font-weight:500\" target=\"_blank\" rel=\"noreferrer noopener\">Download<span class=\"wp-block-button__link-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 18 18\"><path d=\"M17 10.667a1 1 0 0 1 .993.883l.007.117v3.555a2.778 2.778 0 0 1-2.609 2.773l-.169.005H2.778a2.778 2.778 0 0 1-2.773-2.609L0 15.222v-3.555a1 1 0 0 1 1.993-.117l.007.117v3.555c0 .394.293.72.672.77l.106.008h12.444c.394 0 .72-.293.77-.672l.008-.106v-3.555a1 1 0 0 1 1-1ZM9 0a1 1 0 0 1 .993.883L10 1v8.25l2.737-2.735a1 1 0 0 1 1.497 1.32l-.083.094-4.444 4.445a1.008 1.008 0 0 1-.112.097l-.095.062-.103.052-.13.046-.15.03-.117.006-.075-.003-.126-.017-.089-.023-.107-.039-.104-.052-.112-.076-.094-.083L3.849 7.93a1 1 0 0 1 1.32-1.497l.094.083L8 9.252V1a1 1 0 0 1 1-1Z\"\/><\/svg><\/span><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull is-style-poly-mesh-bg has-global-padding is-layout-constrained wp-container-core-group-is-layout-10319dac wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--128);padding-bottom:var(--wp--preset--spacing--128)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-8cad9bce wp-block-group-is-layout-flex\">\n<h2 class=\"wp-block-heading has-3-x-large-font-size\" style=\"line-height:1.1\">GTT EnvisionDX is our customer service management portal<\/h2>\n\n\n\n<p class=\"has-large-font-size\">Login to GTT EnvisionDX to raise a ticket, check order status and find other important account information<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-icon__arrow-right has-currentcolor-icon-color\"><a class=\"wp-block-button__link has-black-background-color has-background has-medium-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/envision.gtt.net\/sign-in\" target=\"_blank\" rel=\"noopener\">Access GTT EnvisionDX<span class=\"wp-block-button__link-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 16 16\"><path d=\"M7.8 1.219a1 1 0 0 1 1.413 0l6.075 6.074a1 1 0 0 1 0 1.414l-6.075 6.074A1 1 0 1 1 7.8 13.367L13.166 8 7.8 2.633a1 1 0 0 1 0-1.414Z\"\/><path d=\"M13.737 7.029a1 1 0 0 1 0 2H1.42a1 1 0 1 1 0-2h12.317Z\"\/><\/svg><\/span><\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-grid wp-container-core-group-is-layout-2205db24 wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<h5 class=\"wp-block-heading\">Tickets<\/h5>\n\n\n\n<p>View and manage your tickets using a simple ticket overview grid, updated in real time which is sortable and searchable. Open tickets from multiple locations including the tickets page, the monitoring map and your active services list.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<h5 class=\"wp-block-heading\">Monitoring<\/h5>\n\n\n\n<p>See a global view of your sites, color-coded for issue categorization. Drill down to specific sites to see detail and export status to a file. Set custom thresholds and alert criteria for your individual sites and use the portal to see your network statistics reports.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<h5 class=\"wp-block-heading\">Order management and quoting<\/h5>\n\n\n\n<p>View your order details, current order status, important dates, and access your project manager information, all from one place. You can also use the portal to request additional services from your account team.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<h5 class=\"wp-block-heading\">Billing information<\/h5>\n\n\n\n<p>View your invoices from current and prior periods and initial billing inquiries and disputes online.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-gtt-poly-mesh alignfull\"><div class=\"wp-block-gtt-poly-mesh__container\" style=\"--poly-mesh-line-color:#e38aae;--poly-mesh-vertex-color:#d75f90\" data-animate=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1538 268\"><g><path stroke=\"var(--poly-mesh-line-color, #c2c6c9)\" stroke-width=\"1\" d=\"m671.359 0 124.678 26.765M796.035 26.765l158.574 26.743M954.609 53.508l218.621-34.512M1173.23 18.996l95.74-2.878M1268.97 16.118l191.35 5.7M1460.32 21.818l71.34 112.662M1531.65 134.479l-123.46 124.893M1408.19 259.372l-112.78-29.059M1295.41 230.313l-182.7 24.209M1112.71 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0-1.71-1.666-3.096-3.721-3.096s-3.721 1.386-3.721 3.096c0 1.71 1.666 3.097 3.721 3.097ZM416.489 132.466c2.055 0 3.721-1.387 3.721-3.097s-1.666-3.097-3.721-3.097-3.721 1.387-3.721 3.097 1.666 3.097 3.721 3.097ZM590.662 166.154c2.055 0 3.721-1.386 3.721-3.096 0-1.711-1.666-3.097-3.721-3.097s-3.721 1.386-3.721 3.097c0 1.71 1.666 3.096 3.721 3.096ZM708.744 116.791c2.055 0 3.721-1.387 3.721-3.097s-1.666-3.097-3.721-3.097-3.721 1.387-3.721 3.097 1.666 3.097 3.721 3.097ZM898.807 149.512c2.055 0 3.721-1.387 3.721-3.097s-1.666-3.097-3.721-3.097-3.721 1.387-3.721 3.097 1.666 3.097 3.721 3.097ZM1027.44 116.916c2.05 0 3.72-1.386 3.72-3.097 0-1.71-1.67-3.096-3.72-3.096-2.06 0-3.72 1.386-3.72 3.096 0 1.711 1.66 3.097 3.72 3.097ZM1225.32 157.546c2.06 0 3.73-1.386 3.73-3.097 0-1.71-1.67-3.096-3.73-3.096-2.05 0-3.72 1.386-3.72 3.096 0 1.711 1.67 3.097 3.72 3.097ZM1375.93 142.03c2.05 0 3.72-1.387 3.72-3.097s-1.67-3.097-3.72-3.097c-2.06 0-3.72 1.387-3.72 3.097s1.66 3.097 3.72 3.097ZM237.977 124.7c2.055 0 3.721-1.386 3.721-3.096 0-1.711-1.666-3.097-3.721-3.097s-3.721 1.386-3.721 3.097c0 1.71 1.666 3.096 3.721 3.096ZM116.942 170.829c2.055 0 3.721-1.387 3.721-3.097s-1.666-3.097-3.721-3.097-3.721 1.387-3.721 3.097 1.666 3.097 3.721 3.097Z\"\/><\/g><\/svg><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-container-core-group-is-layout-a0c16d22 wp-block-group-is-layout-constrained\" style=\"padding-bottom:var(--wp--preset--spacing--80)\">\n<script type=\"text\/javascript\" src=\"https:\/\/www.gartner.com\/peer-insights\/vendor-portal\/public\/Widget\/js\/widget.js\"><\/script>\n<span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\"><\/span>\n\n<div id=\"myNodeContainer-line\"><\/div>\n\n<script>\n\tGartnerPI_Widget({\n\t\tsize: \"large\",\n\t\ttheme: \"light\",\n\t\tsourcingLink: \"\",\n\t\twidget_id: \"ZTRjODlhNWUtNDQxNy00NjY1LThiOTItODdmN2UxNWVmNmEw\",\n\t\tversion: \"2\",\n\t\tcontainer:  document.querySelector(\"#myNodeContainer-line\") \/\/DOM node in which the widget is to be rendered [e.g. document.querySelector(\"#myNodeContainer\")]\n\t})\n\t\n\tdocument.addEventListener(\"DOMContentLoaded\", function() {\n    var reviews = document.querySelectorAll('#myNodeContainer'); \/\/ Adjust this selector if needed\n    for (var i = 2; i < reviews.length; i++) {\n        reviews[i].style.display = 'none'; \/\/ Hide reviews  after the first 2\n    }\n});\n\n(function($) {\n   function updateRatings() {\n       \/\/ Observe DOM changes by checking the elements when they're available\n       var checkElements = function() {\n           var $scores = $('.gartner-pi-alignLeft .gartner-pi-score');\n           var $rightScores = $('.gartner-pi-alignRight .gartner-pi-score');\n           var $alignLeft = $('.gartner-pi-alignLeft');\n\n           \/\/ If elements are found, update the ratings\n           if ($scores.length &#038;&#038; $rightScores.length &#038;&#038; $alignLeft.length) {\n               $('.ratingheading h3').html($scores.html());\n               $('.ratings-stars').html($alignLeft.html());\n               $('.ratingpercent h3').html($rightScores.html());\n           } else {\n               console.error('Could not find the required elements');\n           }\n       };\n\n       checkElements();\n\n       \/\/ Observe specific DOM nodes where the content may change\n       if (window.MutationObserver) {\n           var observer = new MutationObserver(function(mutations) {\n               \/\/ Run only when relevant content is added\n               mutations.forEach(function(mutation) {\n                   if (mutation.type === 'childList' &#038;&#038; mutation.target.matches('.gartner-pi-alignLeft, .gartner-pi-alignRight')) {\n                       updateRatings();\n                   }\n               });\n           });\n\n           observer.observe(document.body, {\n               childList: true,\n               subtree: true,\n           });\n       }\n   }\n\n   $(document).ready(function() {\n       \/\/ Only trigger the updateRatings function once the DOM is ready\n       updateRatings();\n   });\n\n   $(window).on('load', function() {\n       \/\/ Also call on window load to ensure all resources are loaded\n       updateRatings();\n   });\n})(jQuery);\n\n\n<\/script>\n\n\n\n<h2 class=\"wp-block-heading has-3-x-large-font-size\">Our&nbsp;Gartner rating<\/h2>\n\n\n\n<div id=\"gartner-pi-widget\" class=\"wp-block-group is-layout-grid wp-container-core-group-is-layout-26eccd0b wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group has-border-color has-silver-sand-border-color wp-container-content-754670b0 is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-e2946c30 wp-block-group-is-layout-flex\" style=\"border-width:1px;border-radius:8px;padding-top:var(--wp--preset--spacing--24);padding-right:var(--wp--preset--spacing--24);padding-bottom:var(--wp--preset--spacing--24);padding-left:var(--wp--preset--spacing--24);box-shadow:var(--wp--preset--shadow--small-dark)\">\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.gtt.net\/wp-content\/uploads\/2023\/01\/peer-insights-logo.svg\" alt=\"Gartner Peer Insights logo\" class=\"wp-image-47587\" style=\"width:236px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-border-color has-silver-sand-border-color wp-container-content-754670b0 is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-80a1c821 wp-block-group-is-layout-flex\" style=\"border-width:1px;border-radius:8px;padding-top:var(--wp--preset--spacing--24);padding-right:var(--wp--preset--spacing--24);padding-bottom:var(--wp--preset--spacing--24);padding-left:var(--wp--preset--spacing--24);box-shadow:var(--wp--preset--shadow--small-dark)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-c9115f92 wp-block-group-is-layout-constrained\" style=\"padding-right:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--20)\">\n<figure class=\"wp-block-image size-full is-resized\" style=\"margin-top:var(--wp--preset--spacing--12);margin-right:var(--wp--preset--spacing--12);margin-left:var(--wp--preset--spacing--12)\"><img loading=\"lazy\" decoding=\"async\" width=\"173\" height=\"64\" src=\"https:\/\/www.gtt.net\/wp-content\/uploads\/2025\/12\/gtt-logo.svg\" alt=\"\" class=\"wp-image-55148\" style=\"object-fit:cover;width:236px\"\/><\/figure>\n<\/div>\n\n\n\n<p class=\"has-text-align-center\">Global WAN Services<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group ratingheading has-border-color has-silver-sand-border-color wp-container-content-754670b0 is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-4b080479 wp-block-group-is-layout-flex\" style=\"border-width:1px;border-radius:8px;padding-top:var(--wp--preset--spacing--24);padding-right:var(--wp--preset--spacing--24);padding-bottom:var(--wp--preset--spacing--24);padding-left:var(--wp--preset--spacing--24);box-shadow:var(--wp--preset--shadow--small-dark)\">\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-4fe3b13b wp-block-group-is-layout-flex\">\n<h3 class=\"wp-block-heading has-shark-color has-text-color has-link-color wp-elements-8dad60a30ecc883af30109481dc0b486\">4.2<\/h3>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"342\" height=\"82\" src=\"https:\/\/www.gtt.net\/wp-content\/uploads\/2023\/03\/stars.png\" alt=\"Stars\" class=\"wp-image-20781\" style=\"width:236px\"\/><\/figure>\n<\/div>\n\n\n\n<p class=\"has-x-small-font-size\"><a href=\"https:\/\/www.gartner.com\/reviews\/market\/global-wan-services\/vendor\/gtt\/reviews?utm_source=gtt&amp;utm_medium=referral&amp;utm_campaign=widget&amp;utm_content=ZTRjODlhNWUtNDQxNy00NjY1LThiOTItODdmN2UxNWVmNmEw\" target=\"_blank\" rel=\"noreferrer noopener\">25 Ratings<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-border-color has-silver-sand-border-color wp-container-content-754670b0 is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-428b0a64 wp-block-group-is-layout-flex\" style=\"border-width:1px;border-radius:8px;padding-top:var(--wp--preset--spacing--24);padding-right:var(--wp--preset--spacing--24);padding-bottom:var(--wp--preset--spacing--24);padding-left:var(--wp--preset--spacing--24);box-shadow:var(--wp--preset--shadow--small-dark)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-19e250f3 wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center has-shark-color has-text-color has-link-color wp-elements-17680df160e6ae79ff2e8cea2f9f4c0c\">74%<\/h3>\n\n\n\n<p>Recommended<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-c0d5ccf6 wp-block-group-is-layout-flex\">\n<p class=\"has-nevada-color has-text-color has-link-color has-x-small-font-size wp-elements-028c579f9d92e2686e286dfbed6fe435\" style=\"padding-right:var(--wp--preset--spacing--4)\">As of<\/p>\n\n\n<div class=\"wp-block-post-date__modified-date wp-block-post-date\"><time datetime=\"2026-07-21T16:05:08-04:00\">July 21, 2026<\/time><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Quick guides What to expect when working with us Meet your team Learn about your partners and how they guide you through your GTT journey Thank you for your order Let&#8217;s start building your service together Get to know GTT EnvisionDX Introduction to our customer portal and the features it offers Your service is now [&hellip;]<\/p>\n","protected":false},"author":74,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/blocks.php","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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