Welcome to the 2010 Email Move Information Page
Who this move affects: customers still using the original TAGnet email server.
When: the move is scheduled as a phase-in over the last two weeks of January, 2010
Summary: netAserve will be moving it's email server during the last two weeks of January 2010. For most customers the change will be seamless and you will not experience any interruptions in service or be required to make any changes. Those customers are those using the hostname 'mail.<domain>' to connect where we control the DNS for your domain. Others may need to make minor changes, which we try to list below.
Changes resulting from the email move:
- New IP address: the new email server will have the new IP address of 220.127.116.11. If you are connecting to the mail server via IP address you will have to update your client to this new IP once the move is done.
- If you control your own DNS: you will need to update your MX records to a hostname that points to the IP 18.104.22.168. To ensure uninterrupted service, you must do this in coordination with netAserve. We will attempt to contact you to facilitate this. Or you can email us at email@example.com.
Questions?: Email us at firstname.lastname@example.org